Plain answers to the
difficult questions.

We start with recent comparable sales in your postcode, adjusted for property type, size, and condition. We then factor in anything that affects saleability on the open market — short leases, non-standard construction, subsidence, tenants in situ, and so on. The final number is typically between 80% and 95% of market value, depending on how quickly and certainly you want to complete.

Yes. If you think our figure undervalues the property, tell us why and show us your evidence. If you're right, we'll adjust. If we disagree, we'll explain and you can walk away. No hard feelings.

No. If we've given you a written offer and committed to a completion date, that's the offer and that's the date. The only scenario in which we'd ever revisit is if something material emerges that you knew about and didn't disclose — and even then, we'd have a conversation first.

In straightforward cases, contracts can exchange within 24 hours of you accepting our offer — that's the moment the sale becomes legally binding. Completion usually follows within a week. More complex transactions (probate, tenanted property, missing paperwork, difficult freeholders) take two to three weeks, because they rely on things outside anyone's control. Our speed comes from needing very little paperwork, no surveys, and being willing to work around gaps where others won't.

Very little. For freehold sales, often just proof of identity, title documents, and anything you happen to have on hand (FENSA certificates, electrical reports, and so on). For leasehold, we ideally ask for an LPE1 management pack from the freeholder — but if that's unobtainable, slow, or expensive, we can often proceed without it. We don't require surveys or valuations for our own assessment. The less paperwork needed, the faster we can exchange.

We pay our own legal costs and offer to cover yours up to a reasonable cap. You're free to use any solicitor you like, and we strongly recommend using one independent of us.

No. Nothing. There are no valuation fees, no survey fees, no admin fees, no agent's commission. If anyone in the cash-buying sector asks you for money upfront, walk away.

Usually yes, once you're comfortable accepting the offer in principle. A short visit helps confirm condition. We don't bring valuers or surveyors — it's often just one of us, taking a look.

Two structural reasons. First, we buy with our own money, directly, as a principal — not as a broker or a franchise. That removes a layer of margin most "cash buyers" bake in before they've even looked at your property. Second, we have more than one way to recover capital: some properties we hold and let, some we refurbish and pass to other investors, some we return to the market after proper works. Because we're not reliant on engineering a single large uplift from a single flip, we don't have to price that uplift into what we offer you. The margin we do take covers our actual costs — legal work, stamp duty, any works required, and the risk of committing to a firm completion date without asking you for a survey. On straightforward cases we can pay up to around 95%; on genuinely complicated ones our figure lands lower, and we'll explain exactly why.

The sector has a reputation problem, and we understand why. Some firms lure sellers with high initial figures and then slash them before completion. We don't operate that way, and we encourage you to test us by checking our Companies House record, our reviews, and — most importantly — our written offer, which is legally binding on us once you accept.

We are a limited company registered at Companies House (14164927). We are not regulated by the FCA because we don't provide financial services. We voluntarily follow the principles of the National Association of Property Buyers and the Property Ombudsman scheme in how we deal with sellers.

You can withdraw at any point up to exchange of contracts with no penalty and no cost to you. We don't require you to sign anything binding at enquiry or offer stage.

We focus on England and Wales. We'll consider Scotland and Northern Ireland on a case-by-case basis — the legal systems are different, so we're more selective there.

Yes, including those with short leases and high ground rents. These are typically hard to sell on the open market, which is precisely where we're useful.

Yes. We can buy with tenants in situ or negotiate vacant possession, whichever suits you. We don't require you to evict tenants before selling.